Overview
The PO line comment feature enables real-time communication between buyers and suppliers about specific order items. Use comments to clarify requirements, provide context on updates, ask questions, or document important information directly on the relevant line item.
⚠️ Important: Comments can only be added at the individual PO line level (not the overall PO). You must be viewing the specific line item to see the comment option.
For Buyers (Internal Team Members)
How to Add Comments
Navigate to the specific PO line item
Find the "Add a Comment" field in the Activity section
Type your message
Optional: Use @ to mention users
Choose visibility:
Unchecked: Visible to team and suppliers
Checked: "Visible only to your team" (private)
Click "Post Comment"
For Suppliers
Three Ways to Add Comments
1. When Viewing PO Lines in the Supplier Portal:
Navigate to the PO line and use the "Add a Comment" field
All supplier comments are visible to the buyer's team
2. Via Email Actions:
Click "Provide Acknowledgement" or "Provide Update" buttons in PO emails
This opens an action screen where you can add notes
Notes are required if you change dates, quantities, or unit costs
3. When Acknowledging or Updating Orders in the Supplier Portal:
Click "Acknowledge PO" or "Provide Update" buttons from the Actions menu
Add notes in the provided field
Notes are required if you modify dates, quantities, or unit costs
✅ Notes will appear as comments in the Activity feed!
Comment Features
@ Mentions: Tag users to send email notifications
Email Integration: Comments trigger notifications to associated users
Activity Tracking: All comments appear with timestamps in the Activity section
Troubleshooting
Can't find comment option? Make sure you're viewing the individual PO line, not the overall purchase order.
Supplier can't comment? Ensure they're accessing the correct PO line through their portal or email thread.
Need Additional Help?
If you encounter any issues during this process, contact our support team via our Help Desk or email us at support@tryleverage.ai.